Technology-Enabled Conceptual Framework for Collaborative Urban Innovation and Citizen Participation in Smart City Governance
Abstract
The development of smart cities has driven a transformation in urban governance toward technology-enabled collaborative approaches. However, the implementation of collaborative urban innovation still faces limitations in integrating technological, social, and institutional dimensions, as well as a gap between participatory concepts and practice. This study aims to formulate an integrative conceptual framework to support collaborative innovation and citizen participation in smart city governance. This study adopts an integrative literature review approach by analyzing 25 scholarly articles published between 2021 and 2025 through identification, selection, data extraction, and thematic analysis. The findings reveal three main aspects of collaborative urban innovation, namely multi-actor collaboration as the foundation of urban innovation, digital technology utilization as an enabling factor, and citizen participation as co-creators in innovation. In addition, approaches such as urban living labs, the Quadruple Helix model, and participatory co-design strengthen inclusive citizen engagement. This study proposes an integrative conceptual framework that systematically connects technological, social, and governance dimensions. The main contribution lies in developing a conceptual framework that provides an analytical foundation for designing technology-based participatory strategies to support inclusive and sustainable smart city governance.
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