EVALUASI KINERJA OPERASIONAL KERETA API PARIAMAN EKPRESS (STUDI KASUS: STASIUN PADANG - STASIUN PARIAMAN)

Abstract

Public transportation, particularly rail systems, plays a crucial role in enhancing urban mobility and supporting the sustainability of city transport networks. However, operational performance often faces challenges related to capacity utilization, punctuality, and revenue efficiency. This study aims to evaluate the operational performance of the Pariaman Ekspress Train, which connects Padang Station and Pariaman Station, focusing on three key parameters: load factor, punctuality, and operational revenue. Data were collected over one week through direct field observations and secondary data from PT Kereta Api Indonesia (KAI), using a descriptive quantitative approach. The results show that the load factor from Padang Station averaged 80.39%, and from Pariaman Station 66.66%, indicating capacity imbalances, especially during peak and holiday periods. The recorded travel time was 143 minutes from Padang Station to Pariaman and 148 minutes from Pariaman Station to Padang, remaining within acceptable tolerance limits. The highest operational revenue per trip was Rp2,466,000. These findings suggest the need for improvements in capacity management and travel speed consistency to enhance service quality and operational efficiency of the railway transport system in Indonesia.